Frequently Asked Questions

Ash at The Branch is located at 4646 Amesbury Drive, Dallas, TX 75206.

Ash at The Branch is just off Mockingbird Lane near SMU and DART’s Mockingbird Station, with direct access to University Crossing Trail right behind the community. You’re also a short drive from NorthPark Center and Lower Greenville, giving you quick access to some of Dallas’s most popular shopping, dining, and entertainment.

Ash at The Branch is zoned to Dallas Independent School District (Dallas ISD).

Southern Methodist University (SMU) is about a mile away.

The closest major airport to Ash at The Branch is Dallas Love Field (DAL).

Ash at The Branch offers a variety of one, two, and three-bedroom floor plans, including select homes with soft lofts and study spaces.

Ash at The Branch offers a resort-style pool with a poolside bar and grills, a fully equipped fitness center, a club room, Wi-Fi lounge, private office rooms and a conference room, plus a pet spa, bark park, package lockers, and a landscaped courtyard with hammocks, outdoor TVs, and a fire pit.

Each apartment home at Ash at The Branch includes stainless steel appliances such as a refrigerator, range, microwave, and dishwasher, with select homes offering a washer and dryer or washer and dryer connections. Many of our Dallas apartments also feature walk-in closets, ceiling fans, and granite or quartz countertops, creating a comfortable and modern living space.

Yes, Ash at The Branch offers an enclosed parking garage. Parking is unassigned, and a limited number of reserved spaces are available for $37 per month.

Yes, Ash at the Branch is pet-friendly community and we love our four-legged residents. We welcome both dogs and cats, with a maximum of two pets per apartment home, in line with our community pet policy.

We do accept guarantors, and applicants without rental history may be approved with a guarantor based on screening results.

Our pet policy includes a non-refundable pet fee of $400 per pet and monthly pet rent of $20 per pet, with a maximum of two pets per apartment home. Breed and weight restrictions may apply, so we recommend reaching out to the office for the most up-to-date list of approved breeds and guidelines. To make move-in smooth for you and your pet, please be sure all pet fees are paid and any required pet paperwork is completed before your furry friend joins you in your new home.

We require income of at least three times the monthly rent and review credit, background, and rental history according to our written rental criteria. If you have questions about your specific situation, our team is happy to talk it through with you before you apply.

Rent can be paid through our online portal using certified funds or a credit or debit card, and you can even set up automatic payments—just note that certain payment methods may include a convenience fee.

You can apply online through our leasing portal or stop by the leasing office to apply in person. Each adult pays a non-refundable $100 application fee. Once you’re approved and select your home, a security deposit (typically $250 to one month’s rent) is paid at that time to reserve your apartment and help make your move-in process as seamless as possible.

Yes, Ash at The Branch offers convenient on-site pet amenities, including a bark park, pet relief areas, and a pet spa station. You’ll also enjoy nearby pet-friendly spaces like University Crossing Trail.

Water and sewer charges are calculated based on , occupancy, or square footage and are billed through Zego. Those charges are simply added to your monthly statement so everything is easy to keep track of.

Our community is served by the Oncor electric grid, giving you access to many electric providers, and offers multiple options for internet and TV, including Spectrum, AT&T, Verizon, and T-Mobile. Residents set up and manage these services directly with the providers of their choice.

Utilities are not included in the rent at Ash at The Branch. Residents are responsible for electric, internet, and cable, and typically pay a separate, usage-based charge for water, sewer, and trash that is billed through the community each month.

Rent is due on the 1st of each month, with a 3-day grace period. Payments received after the grace period may incur late fees as outlined in your lease.

For non-emergency maintenance, you can submit a request anytime through our online resident portal. We also provide 24/7 emergency maintenance for urgent issues. If you’re experiencing an emergency, please call our office and select the emergency option so we can assist you right away—even after hours.